For large items, we offer our delivery service by carrier in France and in Europe.
The cost is shown directly in the listing and added to the price of the item when the order is placed.
Once the order is placed, our delivery service first organises collection from the seller and then contacts you to arrange delivery. We then give you a date and a 2-hour time slot.
The delivery time is around 3 to 5 weeks on a national level and 1 to 3 weeks if both buyer and seller live in Ile-de-France..
For national deliveries our carrier sends one person. It is important to prepare the receipt of the item by calling on extra assistance if needed. You can request two delivery men in Ile-de-France. To do that, contact: [email protected]
Lastly, our carriers are covered by insurance in the event of breakage. But it is necessary to sign a reserve slip on arrival or refuse the item in order to trigger the insurance. You may also be eligible for a refund or compensation (contact [email protected]).