For large items, we offer our delivery service by transporter in France and in Europe.
The cost is shown directly in the listing and added to the price of the item when the order is placed.
Once the order is placed, our delivery service first organises collection from the seller and then contacts you to arrange delivery. We then give you a date and a 2-hour time slot.
The delivery time is around 3 to 5 weeks on a national level and 1 to 3 weeks if both the buyer and seller live in Ile-de-France..
For national deliveries our transporter sends one person. It is important to prepare to receive the item by calling on extra assistance if needed. You can request two delivery people in Ile-de-France. To do that, contact: firstname.lastname@example.org.
Lastly, our transporters are covered by insurance in the event of breakage. But it is necessary to sign a reserve slip on arrival or refuse the item in order to trigger the insurance. You may also be eligible for a refund or compensation (contact email@example.com).